Frequently asked questions
Profile
What do I do if I forget my password?
- Click here or click Login in the upper right corner of the event website
- Click the "Forgot password?" link
- Enter the email address you used to register for the event
- Click the Reset Password button
- You will receive an email with a "Reset Password" button
- Click the button and enter your new password in the "New Password field"
- Repeat the new password in the "Repeat Password" field and click Reset your password
How do I change my password?
- Log in using your email address and your password.
- Go to Account Settings in your Dashboard, under your profile picture
- Go to the "Change password" section
- Type the old password in the "Old Password" field and the new password in the "New Password" field
- Repeat the new password in the "Repeat Password" field and save.
How do I change my email address?
- Log in using your email address and your password.
- Go to Account Settings in your Dashboard, under your profile picture
- Enter the new email address in the Account email address field
- Please note that you cannot change your email address to one that already exists in our system
- Click on Update Email Address
- Wait for the confirmation email in your inbox and then confirm it
How do I change my time zone?
- Click the Edit my profile button in your Dashboard or click here
- Select a time zone from the dropdown menu in the "Personal Information" section
- Make sure you set your time zone correctly because the agenda and your meetings will be displayed according to the time zone you have selected
Why is my profile not activated yet?
- If you see a message saying "Your profile is waiting to be activated" when you log in, it means that the event organizers have not done so yet
- If you believe your profile should have been activated already, please check the Contacts page and let the event organizers know
Agenda
How do I add sessions to my agenda?
- To add sessions to your agenda, you first have to go to the Event Agenda where you can see the available sessions.
- Click on the session to see the description if there is one.
- When you see a session you want to attend, click the Add button.
- If you do not see the Add button, it is possible that you are not logged in to your profile or that the event has registration rules which prevent certain participants from attending the session.
- The session will now be visible in My Agenda.
Can I invite a third person to my meeting?
- You can invite other people, such as your colleagues to join your meeting.
- To access the event, your colleague needs to buy the "Additional Representative Ticket". In this case, the person does not have their own B2Match profile to arrange meetings themselves but can accompany you to meetings.
How do the B2B meetings work?
B2B meetings allow participants to connect one-on-one during the summit. After logging into your B2Match profile, you can browse the profiles of other attendees, select potential partners, and request meetings. Once both parties confirm the meeting, the details will be added to your agenda.
How can I prepare for my B2B meetings?
To make the most of your B2B meetings, we recommend reviewing the profiles of the attendees you will meet. Prepare specific questions or topics you’d like to discuss and ensure you have any necessary materials or information ready.
How long are the B2B meetings?
Each B2B meeting is typically scheduled for 15 minutes. This timeframe allows for a focused discussion and the opportunity to explore potential collaborations.
How does the daily scheduling work?
The daily schedule for the IT-Solutions & Talents Summit will be available on the event's agenda. You can view all sessions, B2B meetings, and networking opportunities. Make sure to add your preferred sessions and meetings to your agenda to stay organized throughout the day.
Can I modify my schedule after I’ve created it?
Yes, you can modify your schedule at any time before the event starts. Simply go to your agenda, and you can add or remove sessions and B2B meetings as needed.
What should I do if I have a scheduling conflict?
Please note that the platform does not allow double bookings, so you won’t be able to schedule two sessions or meetings at the same time. To avoid conflicts, be mindful when selecting sessions and arranging B2B meetings. If a scheduling issue arises, you can adjust your agenda in advance by either rescheduling a meeting or selecting different sessions that fit within your available time slots.
Marketplace
How to create a Marketplace item
- To add a Marketplace Item go to your Dashboard or the My Opportunities sector in the Marketplace.
- Select the type of Marketplace Item you want to upload.
- Depending on the event, the available options may include Product, Service, Partnership, Project Cooperation, Investment, Expertise, or Request.
- Enter the title and description of your Marketplace item.
- Select one or more classifiers.
- Depending on the event, the available options may include Market Application Keywords, Type of Service, Project Stage, Fields of Expertise, Investment, Expertise, What are you looking for?, etc.
- Click the Save button in the lower right corner.
How can I add files to my Marketplace item?
- To add an image:
- Click the Add image button.
- Select an image from your device.
- If you want, you can add more images and when you're done, click Save.
- The supported image formats include: .jpg, .jpeg, .gif and .png.
- To add a file:
- Click the Select file button.
- Select a file from your device.
- Enter a name for the file.
- The file you upload will be displayed as a link, and when clicked, it will open in a separate browser tab.
- Click the Add file button and then Save.
- The supported file formats include: .pdf, .doc, .docx, .xls, and .xlsx.
- To add a YouTube video:
- Enter the video title.
- Paste the YouTube link.
- Click the Add video button and then Save.
- The video will appear as an embedded mini player and other participants will be able to watch it directly on the Marketplace Item.